Yes. We would be happy to advise you by phone or email. Our experienced team will help you choose the right microscope or system – even before you place an order in our online shop.

In principle, all products shown in the online shop can be ordered. The delivery time may vary depending on the product, configuration, and availability and will be displayed at the end of the ordering process.

The attomol® Caleidoscan 100 – automated fluorescence imager is manufactured and delivered by individual arrangement.

Yes. For special requirements, projects or configurations, we would be pleased to provide you with an individual offer. Please contact us by telephone or email.

Yes. You can get to know the devices in person in our showroom. Alternatively, we can send a device for testing purposes by prior arrangement.

Our rental devices enable you to carry out tests, inspections, or project-related applications without having to immediately purchase your own microscope.
They are frequently used by laboratories, testing facilities, or institutions – for example, for temporary investigations or validations.

Rental devices are available to companies, public clients and institutions, as well as private customers.

The minimum rental period of one week ensures sufficient time for setup, professional testing, inspections, and evaluation of results. Shorter periods are generally not practical for these applications.

The rental fee is charged weekly. The respective weekly price is shown directly in the online shop and increases according to the rental period.

Yes. An extension is possible after prior contact. Please contact us in good time so that we can check availability.

In many cases, a purchase after the rental period is possible. The rental fee already paid can be fully or partially credited towards the purchase price. Please feel free to contact us about this.

Delivery time depends on the respective device class and availability. The specific delivery time will be transparently displayed to you during the order process.

The following shipping costs apply for deliveries within Germany:

• Order value under 100 EUR: flat rate 7.50 EUR
• Order value from 100 EUR: flat rate 15.00 EUR

The applicable shipping costs will be displayed transparently in your shopping cart and during the order process.

Deliveries abroad are generally possible. Excluded from this are ZEISS devices and ZEISS accessories, which are only delivered within Germany.

For deliveries abroad, we kindly request you to contact us beforehand, as this option is not yet directly enabled in the online shop.

All rental devices are checked and functional before shipping. Their condition is documented internally, including with photos.

The loan device must be returned complete, functional, and in proper condition. Please avoid improper cleaning attempts, especially on sensitive components such as the tripod.

Upon return, each rental device is inspected. Typical damages can include missing accessories or scratches caused by improper cleaning.
The customer is liable for damages exceeding normal wear and tear.

Consumers also have a statutory right of withdrawal for rental devices. Please note that rental devices are intended for tests and examinations. If used during the withdrawal period, a proportional compensation for loss of value may be charged.

The cost of returning the item is generally borne by the buyer – for both purchased and rented devices.

The following payment methods are available in the online shop:

• PayPal
• Prepayment
• Invoice

Yes. Payment by invoice is possible from the second order, subject to a positive credit check.

Yes. We offer introductions, training, and ongoing support. Additional costs may apply for these services. We will be happy to inform you in advance.

Please contact our team by phone or email. We strive to find fast and pragmatic solutions, even at short notice.